Privacy Policy – Ramatan for Exhibitions & Conferences

Introduction and Who We Are

This Privacy Policy explains how Ramatan for Exhibitions & Conferences (“we”, “us”, or “our”) processes your personal data and how you can exercise your rights under applicable data protection laws, including the Personal Data Protection Law of the Kingdom of Saudi Arabia.

Ramatan for Exhibitions & Conferences is a leading Saudi company specialized in organizing exhibitions and conferences across various sectors. The company organizes prominent national events such as the Restatex Real Estate Exhibition and collaborates with governmental and private partners to enhance event quality and experience.

For any queries about this policy, please contact:

📧 info@ramtan-expo.com

What We Collect

We may collect personal information (“personal data”) when you interact with our events, websites, or services. This may include:

• Contact details (name, email, phone, address)
• Professional and demographic information (job title, company, nationality, gender)
• Registration credentials for event participation
• Payment details (bank or card information)
• Comments, survey responses, and feedback
• Images, photographs, or video footage from events
• Audio recordings or voice notes during sessions
• Device and browsing data (IP address, cookies, app usage, etc.)

We collect this data directly from you when you register or communicate with us, or from authorized third parties as permitted by law.

Sensitive Personal Data

In certain cases, we may collect sensitive data (such as religion or health information) if required for safety, security, or event-related logistics. We will always request your explicit consent unless the situation requires otherwise for urgent safety reasons.

Children’s Data

Our services are intended for adults and professionals. We do not knowingly collect information from anyone under 16 years old.

How and Why We Use Your Data

We use personal information for the following purposes:

• Event management: registration, access control, payment processing, logistics, and communication.
• Marketing and communication: sending you event updates, newsletters, offers, and relevant announcements.
• Customer service: responding to your inquiries and feedback.
• Legal compliance: fulfilling obligations under applicable laws.
• Security and analytics: improving user experience, preventing fraud, and monitoring event engagement.

We may also use photos or videos taken during our events for promotional purposes, in line with data protection laws.

Legal Basis for Processing

We process your personal data under one or more of the following bases:

• Your consent
• Fulfillment of a contract or service you requested
• Legal obligations under Saudi law
• Our legitimate business interests in providing high-quality event services

How We Protect Your Information

We apply technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our systems use secure servers and encrypted communication (HTTPS/TLS). Access to data is restricted to authorized personnel only.

Data Sharing

We may share your data with trusted third parties, including:

• Event service providers (registration, logistics, IT, design, media)
• Marketing and analytics partners
• Governmental authorities when required by law

We do not sell personal information to any third party.

International Data Transfers

If data is transferred outside Saudi Arabia, we ensure it is protected by appropriate safeguards and in compliance with applicable regulations.

Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies via your browser settings. For details, please refer to our Cookie Policy.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law. Data that is no longer needed will be securely deleted.

Your Rights

You have the following rights under the Saudi Personal Data Protection Law:

• To be informed of how your data is used
• To access and obtain a copy of your personal data
• To request correction or deletion of your data
• To withdraw consent to data processing
• To file a complaint with the competent data authority if you believe your rights are violated

To exercise these rights, please contact us at:

📧 info@ramtan-expo.com

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our official website.

Last updated: October 2025